Change Error Report Email Destination for DirSync


For several customers we have configured the Directory Synchronization for Offcice365.

In most situations DirSync reports some Active Directory issues during synchronization, which is delivered by e-mail.

Although most error report and notification are sent to the Global Administrators, the DirSync error will only be delivered to the Technical Contact email address. To configure the technical contact for your tenant you can perform the following steps.

1. Open the Office365 Management Portal

2. Click on the name of your Company (in the upper right for O365 new-style, in the upper left for O365 old-style)

3. Update the technical contant e-mail address and press Save

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About SharePoint Architect Joran Markx
I have been working on SharePoint projects since 2003. In addition to (lead) developer and software architect, I am certified SharePoint Technology Specialist and active in design and development of Enterprise SharePoint platforms. In 2011 I have achieved a Master of Science in IT Management. This made me capable to solve complex issues from the business in an efficient and structured way. As SharePoint Architect I am working on various challenging projects with a variety of clients. Within my organisation I fullfill a leading role when it comes to internal development and sharing of knowledge. My goal is to provide reliable and predictable services to our clients with a strong focus on the results achieved for the organisations I am working for.

8 Responses to Change Error Report Email Destination for DirSync

  1. You saved my day 😉

    • It’s such a hidden place to modify this company information!

  2. Thanks!!! So easy but a little bit hard to find. Not intuitive, i think.

  3. Lori says:

    Does anyone know if there are requirements for this email address? Does it need to have any Office365 permissions? We’re having issues getting the alert to go to the email address we need it to.

    • So far as I know, there are no requirements. Note that You only get a Notification of something that went wrong!

  4. JoT says:

    hello, can you add more than one email address?

    • Unfortunately not, unless you use a distributiongroup.

      • JoT says:

        Thanks Joran!

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