Configure Send To Connection with SSL and multiple Web Applications

My customer would like to make it able to send documents from their mysite to a central document store. The central document store is used as a publication site for primary versions of the documents. The most common solution is to provide a Send To connection from Central Administration to the mysite web application. Although this seems a common task, several issues had to be encountered.

The issues were related to:

  • The SharePoint 2010 environment is only accessible on a secure channel (SSL)
  • The central document store is a different web application with an own application pool and service account in comparison with the mysite web application.

Additional steps for SSL


You will get an “URL is not a valid routing destination” when you try to configure the https url as a Send To connection.

You need to establish a trust for the Root Certificate of the SSL certificate used for the webapplication.

To establish trust by using Central Administration

  1. Verify that the user account that is performing this procedure is a member of the Farm Administrators SharePoint group.
  2. On the SharePoint Central Administration Web site, click Security.
  3. On the Security page, in the General Security section, click Manage trust.
  4. On the Trust Relationship page, on the ribbon, click New.
  5. On the Establish Trust Relationship page:
    1. Supply a name that describes the purpose of the trust relationship.
    2. Browse to and select the Root Authority Certificate for the trust relationship. This must be the Root Authority Certificate that was exported from the SSL Certificate used for the SharePoint Web Application.
    3. Ignore Provide Trust Relationship.
    4. Click OK.

Perform a IISRESET on all sharepoint servers.

Additional configuration for multiple web applications


When manually sending records to the send to connection you will het “The <send to connection> site could not be found or accessed.”

Configure/check permissions

1. Go to the receiving web application

2. Go to the site permissions

3. Find a group called “Configure a group Records Center Web Service Submitters for <Site Name>”

a. If this group is missing, deactivate and activate the feature “Content Organizer” on the Site which will receive documents

4. Add the application pool account user from the other webapplication

Now you should be able to add the Send To Connection


About Cloud Architect Joran Markx
I have been working on Microsoft Technology since 2003. In addition to (lead) developer and software architect, I am certified Microsoft Specialist and active in design and implementation of Hybrid Cloud platforms. In 2011 I have achieved a Master of Science in IT Management. This made me capable to solve complex issues from the business in an efficient and structured way. As Cloud Architect I am working on various challenging projects with a variety of clients. Within my organisation I fullfill a leading role when it comes to internal development and sharing of knowledge. My goal is to provide reliable and predictable services to our clients with a strong focus on the results achieved for the organisations I am working for.

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