SharePoint Document Information Panel cannot create a new, blank form


The document information panel in Microsoft Word is a great way to enter metadata for documents stored in SharePoint 2007/SharePoint 2010. Especially the combination with content types and Word Templates is a great way to make it easy to start new documents in SharePoint. But when you are changing columns in the contenttype when you have already assigned a Word Template you can run in to trouble.

You will probably get errors like “The document information panel was unable to load” or “Document Information Panel cannot create a new, blank form”

After some research I have found a pretty simple solution to this problem.

Go to the Document Type Advanced Settings

Click Edit template

In Word, go to File

Click on Inspect

Click on Remove All behind Custom XML Data

Save the template and close Word.

You’re all set. The template will not anymore throw an error when creating new documents and the document information panel will load successfully.

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About Cloud Architect Joran Markx
I have been working on Microsoft Technology since 2003. In addition to (lead) developer and software architect, I am certified Microsoft Specialist and active in design and implementation of Hybrid Cloud platforms. In 2011 I have achieved a Master of Science in IT Management. This made me capable to solve complex issues from the business in an efficient and structured way. As Cloud Architect I am working on various challenging projects with a variety of clients. Within my organisation I fullfill a leading role when it comes to internal development and sharing of knowledge. My goal is to provide reliable and predictable services to our clients with a strong focus on the results achieved for the organisations I am working for.

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